SHIPPING & EXCHANGE POLICIES

Please take time to read our Shipping and Exchange Policies. 
If you have any questions, please write us using the Contact page.

SHIPPING POLICY

bottledBrooklyn products usually ship within 1-3 business days. Estimated arrival depends on the shipping method you select. US holidays and weekends may also affect the shipment date. We do our best to notify our customers with shipping details. Upon paying for your item(s), please make sure your shipping address and other information are correct.

PLEASE NOTE: WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN ITEM(S) ONCE THEY ARE SHIPPED UNDER ANY CIRCUMSTANCES. 

Please refer to the below Exchange Policy for more information on exchanging damaged or defective items.

EXCHANGE POLICY

Because some of our products are hand-made, organic flaws add to the authentic value and keep the items unique and original. Examples of defects include cracked or broken glass, unsealed cork, bent display stand, etc. All sales are final and we do not offer refunds under any circumstance. You may exchange a product purchased from this Web Site within 10 days of delivery only in the event that the product is defective or you received an incorrect order. Please write us at with an attached photo if your item arrives damaged or defective. We do not refund shipping costs and the product must be returned in the same condition as received with the original packing materials. bottledBrooklyn™ will only accept exchanged products that comply with this Exchange Policy.